czwartek, 2 kwietnia 2015

History of Human Resource Management

In today's world, employees stand out as the most important resource to any company. Recruitment of effective and able employees can add to the profitability in any organization substantially. Most companies today practice Human Resource Management, which is nothing but managing the process of recruiting, developing and fostering the workforce.

The modern era witnesses continuous changes in policies by companies in order to develop their workforce. Today, a special management department has been incorporated by organizations to work out factors related to manpower. In spite of being added as a subject in management courses only recently, HRM (Human Resource Management) has been a concept that was utilized ever since human beings started following an organized way of life. This form of management could be seen even during ancient times, when only the 'best' soldiers were recruited in royal armies, or the 'best' individuals related to a particular job were given preference. Though the practices have gone through a lot of changes, the moral remains the same. Given below is a little more on the history of HRM.

A Brief History of Human Resource Management

Pre-historic Times
Some of the vital principles of HRM were used in prehistoric times, like mechanisms being developed for selecting tribal leaders. Knowledge was recorded and passed on to the next generation about safety, health, hunting, and gathering food.

2000 BC to 1000 BC saw the development of more advanced HR functions. The Chinese are known to be the first to use employee screening techniques, way back in 1115 BC, while the Greeks started using the apprentice system in 2000 BC. These practices showed the importance of selecting and training the right individuals for related jobs.

The Industrial Revolution
The Industrial Revolution, which started in England during the late 1700s AD, brought a lot of transformation in the practices of production. Hand-made goods were replaced by machine-made goods, cottage industries were replaced by large factories, and small-scale production gave way to large-scale production. Under the impact of the Industrial Revolution, the US economy also converted itself from agri-based to industry-based. The new system required an extremely well-organized structure, and led to recruitment of a large number of people. Moreover, the Industrial Revolution brought in a huge number of immigrants. To create employment for all the immigrants, recruitment and management of individuals gained vitality. The period saw the rise of a special class of managers who were considered higher than the less privileged employees. This newly developed system created a gap between the labor force and the bureaucrat or management. With the passage of time, the gap grew wider and the condition of the lower class deteriorated. As such, there was a blaring need for human resource management.

Early human resource management, in general, followed a social welfare approach. It aimed at helping immigrants in the process of adjusting to their jobs and to an 'American' way of life. The main aim behind these programs was to assist immigrants in learning English and acquiring housing and medical care. Also, techniques were used to promote supervisory training that ensured an increase in productivity.

Labor Unions
The plight of the laborers and workers brought 'Labor Unions' into the scene. With the advent of these unions in the 1790s, power in the hands of the employees multiplied considerably, and increased at a rapid pace in the 1800s and 1900s. This led to the HR department having to become more capable in politics and diplomacy. Two feats that were quintessential to the importance of human resources were that it was the HR department that got the management and the labor unions to come on common grounds, and Frederick W. Taylor's (1856-1915) theory of 'Scientific Management'. While the first worked on getting the management to see things from the labor perspective and grant them medical and educational benefits, the other had tremendous impact on attaining better productivity from low-level production workers.

The B.F. Goodrich Company were pioneers in designing a corporate employee department to address the concerns of the employees under a Human Resource Department. National Cash Register followed suit in 1902, forming a separate department to handle employee grievances, record keeping, wage management and other employee-related functions. In 1913, the US Department of Labor was framed to promote the welfare of employees. In the 1920s and 30s, Hawthorne studies had a deep impact on the productivity of organizations which advocated bettering the physical work conditions for the employees. Due to this, there was a shift in focus from workers' efficiency to efficiency through work satisfaction.

The Age of Reforms
Personnel managers started seeing more sunshine since the Wagner Act of 1935, also known as the National Labor Relations Act. 1935 also witnessed the Social Security Act which insured old age people after retirement. In 1938, the Fair Labor Standards Act accounted for minimum wages for laborers.

These enacted laws provided security and also helped in increasing the standard of the employees. Since then, there has been no stopping in promoting the welfare of workers, and new and efficient laws have been framed time and again. Thus, with the lapse of time, human relations became a prominent feature of organizational behavior.

The New Era
Between the 1960s and 1970s, HRM gained momentum after the passing of several acts like the Equal Pay Act of 1963, the Civil Rights Act of 1964, the Employee Retirement Income Security Act of 1974 (ERISA), and the Occupational Safety and Health Act of 1970. The framed laws ensured the safety and protected the rights of employees. It was seen that no discrimination in any form was committed against the workers or laborers. Laws related to disabled people were enacted to prevent discrimination of disabled workers under the Americans With Disabilities Act in 1990.

With the advent of all these acts, corporates placed a lot of importance on human resource management to avoid plausible law suits. By the end of the 1970s, HRM had taken over the world! Almost all big and medium-scale industries had a department to manage their recruitment, employee relations, record-keeping, salaries, wages, etc. Towards the 1980s, the importance of HR continued to intumesce due to several reasons like an increase in skilled labor, training, regulation compliance, dismissal, etc. HR managers were tasked with the challenges of hiring and the firing employees.

Human Resource Management has been given various names throughout its long history. Since being recognized as a separate and important function, it has been called 'Personnel Relations', which evolved to 'Industrial Relations', then 'Employee Relations', and finally to 'Human Resources'.

Today, Human Resource Management has the same importance as other departments in most companies. In some companies, the HRD, or Human Resource Department, is even considered more important than other departments. With the constant increase in education and technology, and frequent fluctuations in economic status and structures, HR remains the oldest, most mature, and most efficient of all management styles. It quintessentially underlines the importance of human beings working in any organization.
Read more at Buzzle: http://www.buzzle.com/articles/history-of-human-resource-management.html

Motivation Theories- the Foundation to Employee Motivation

In the past, employees were not given much of a thought, not more than just another input into the production of goods and services. Employee motivation was not the main concern of the managers

However, as the time passed by the 'Hawthorne Experiment' a research conducted by Elton Mayo in 1924, basically changed the way of thinking about the employees. the study of Elton Mayo pointed out the fact that money does not motivate employees to use their full potential, but instead it is the employee attitudes that keeps them going and linked with behaviour. As a result, this gave rise to what is known as the Human Relations approach to management which lead the managers to focus mainly on the needs of employees and thus finding ways to motivate them.

Even though the managers began to concentrate on motivating employees thereafter, this was not an easy task to do, as understanding the employees and motivating them needed careful consideration. If not so ever, then the time and money spent on motivating employees may be of no use to the organization or the employee, if the employees were motivated the wrong way.As a result, to understand the whole concept of motivation and help the managers carry out the strategy, it is important to look into the theories of motivation, which developed soon after the study of the Hawthorne Experiment.

The motivation theories developed, as a  result of the researches carried out by the theorists focusing understanding what motivated employees and how they were motivated. Hence so, let us have a closer look at four of the good motivational theories that explains what motivates employees, in order to understand and do the best possible way to motivate them.

Maslow's Hierarchy of needs Theory

Maslow's hierarchy of needs theory is one of the important theories that provide an insight to understand what basically motivates employees and how it should be done if the employees are to be motivated. Maslow identified five levels of needs. They are,

Self Actualization ( level 5 - highest level)

Esteem ( level 4 )

Social belonging & love needs ( level 3)

safety ( level 2 )

Physiology ( level 1 - lowest level)

These five levels of needs have to be satisfied if the employees are to be motivated. In other words, it is said that motivation is thus driven by the existence of these unsatisfied needs. Maslow pointed out the fact that, in order to motivate the employees, first of all the lower level of needs have to be met before the next higher level of needs. What he meant by this was that only once the lower level of needs have been satisfied the employee will be motivated to satisfy the next higher level of needs. For example,  an   is at the lowest level of the hierarchy will only be motivated by a good pay well enough to afford his basic needs rather than safety of his work area and stability of the job etc. As a result, the hierarchy of needs theory highlights the fact that employees do differ from each other, and if they are to be motivated it is thus vital to look into their needs first and then come up with the suitable motivation techniques effectively.

Hertzberg's Two Factor Theory

The Hertzberg's two factor theory is another vital theory that provides the managers with a clear understanding to how the employees could be motivated. He also pointed out the fact that motivating employees are not just possible without the presence of intrinsic factors.

According to Hertzberg, he basically identified two separate groups of factors that had a strong impact on motivation. His first group of factors were the hygiene factors which consisted of factors such as the working conditions, quality of supervision, salary,status,safety, company policies, and administration. He tends to believe that the hygiene factors strongly influenced feelings of dissatisfaction among the employees thus paving way to affect the job performance. However, he also went into point out that the presence of these factors will not basically motivate the employees as such, but rather they are necessary to have them right in the first place, if the organization intends to motivate the factors. The second group of factors identified by hertzberg were the motivating factors. These included factors such as recognition,achievement, responsibility, interesting job, growth  and advancement to higher level tasks  etc. Accordingly, he went into say that these factors do bring job satisfaction among employees which will eventually lead to employee motivation.

Vroom's Expectancy theory

Another theory that explained what basically motivated the employees was the Expectancy theory of Victor Vroom in 1964. Actually Vroom believed that employee effort will pave the way for job performance and thus job performance will lead to rewards. In other words, he highlighted the fact that  employees tend to believe that by putting effort it will lead to a good performance and likewise because of the good performance they will be rewarded. It is these rewards that motivate the employees. If the rewards are positive and welcoming , then obviously the employees will be motivated, or else if they turn out to be negative or not attractive then the chances of employees being de-motivated are very high indeed.

Adam's Equity Theory

Adam's Equity theory is a motivation theory that points out the fact that the mangers should seek a fair balance between the employees' inputs( effort, loyalty, hard work, sacrifice,  etc) and their outputs ( recognition, status, salary, status etc), in order to motivate employees( Adams, 1965). He also stated that it is very vital to make the employee feel that he is treated fairly if the managers are to achieve positive outcomes and motivate the employees effectively. However, if the employees tend to feel that they have been treated unfairly meaning to say that their inputs are greater than the outputs, then they will be de-motivated.Ans this will no doubt reduce their inputs such as effort and hard work etc.

In conclusion,  the tasks of the managers to motivate the employees are indeed not that easy.This is because each and every employee has got their very own needs that tend to motivate them. However, the managers need to have some sort of  aknowledge that will help them to understand the employees well and think of better ways of motivating them. This is where the motivational theories come into considertaion. It is these theories that provide an explanation of how to motivate them based on what motivates them. The Hierarchy of needs theory and Hertzberg's two factor theory deals with explaining how the employees are to be motivated by way of looking into their needs. On the other hand, Adams theory also helps the managers to understand that a fair balance between inputs and outputs of employees are important. The Expectancy theory too shows that rewards tend to motivate the employees. However, overall all motivation theories  do state that rewarding and recognising employees are important in order to motivate employees thus acting as the  foundation to motivate employees.

Financial Health & Financial Stress in Human Services


The Financial Health Institute defines "Financial Health" as:
"The dynamic relationship of one's financial and economic resources as they are applied to or impact the state of physical, mental and social well-being."
There is widespread evidence that a person's financial health can impact their physical health and vice-versa. People who are struggling financially or are experiencing a downturn in their personal financial or economic situation are much less likely to visit the doctor, pay for medications, take their medications, eat healthy and even exercise. Stress can cause fatigue, headaches, insomnia and other symptoms that affect people's ability to manage their financial situation. People who are navigating chronic diseases or serious medical conditions frequently find themselves struggling with immense debt, having to file for bankruptcy, having their credit seriously impaired, using all of their savings, eliminating discretionary income and perhaps worst of all, feeling hopeless that it will ever get better.
We define "Financial Stress" as:

"A condition that is the result of financial and/or economic events that create anxiety, worry, or a sense of scarcity, and is accompanied by a physiological stress response."

"Chronic Financial Stress," then, is ongoing (yet frequently intermittent) financial stress. Typically, as Financial Stress increases, a person's state of Financial Health decreases, creating a damaging effect on physical health, as well. Chronic Financial Stress is the most typical intersection where financial and physical health mutually impact.

Why it is Important for Clients

The Stress in America Survey is commissioned each year by the American Psychological Association to measure attitudes and perceptions of stress among the general public and to identify leading sources of stress, common behaviors used to manage stress and the impact of stress on our lives. It has confirmed that there is a strong link between stress and overall health. Participants' responses have revealed high stress levels, reliance on unhealthy behaviors to manage stress and alarming physical health consequences of stress — a combination that suggests the nation is on the verge of a stress-induced public health crisis.
The APA reports that, in 2012, Money (69%), work (65%) and the economy (61%) were the most frequently cited causes of stress for Americans. Money and work have been at the top of the list of stressors for almost every year since the APA began collecting this data. Additionally, a growing number of Americans (51%) are citing personal health and their family's health as a source of stress. Approximately seven in 10 Americans report that they experience physical symptoms (69 percent) or non-physical symptoms (67 percent) of stress. Symptoms include irritability or anger (37 percent), fatigue (37 percent), feeling overwhelmed (35 percent) and changes in sleeping habits (30 percent). Finally, many people are not coping effectively with stress: People report lying awake (42 percent), overeating or eating unhealthy foods (36 percent) and skipping meals (27 percent) in the past month due to stress.
The impact of chronic stress on the body and mind is also well documented. Chronic stress impairs cognitive ability, memory and learning. It increases the likelihood of sleep disturbances. It increases the likelihood of maladaptive coping strategies, thereby increasing the likelihood of future and/or chronic financial stress and/or other behavior-related diseases, including Cardiovascular Disease, Adult Onset Diabetes, and Obesity.
Poor Financial Health and high Financial Stress are not concepts that are reserved for low-income populations or for people living in poverty; Financial Stress impacts up to 75% of Americans. As we will see throughout the Financial Health for Case Managers training, stress is an extremely subjective experience.
Throughout the human services field, in most instances the clients being served are struggling financially and/or economically. By definition, the bulk of the clients entering into the human services system are struggling with some part of their personal financial or economic condition. The client's Financial Health has been impaired, either acutely or chronically, sometimes due to factors within their control and sometimes not. Frequently the client is struggling to reduce their Financial Stress and improve their Financial Health and this is how they find their way into a human service agency.
Organizations frequently tell us that their clients need to learn how to budget their money better, that clients need to understand the differences between wants and needs and to prioritize, that clients need to understand the importance of saving money and paying their bills on time. The majority of low-income clients that we have worked with over the last eight years have identified similar sentiments: they would like to budget, save, improve their credit and control their spending. However, they inevitably raise another point. They repeatedly tell us that Financial Stress is their biggest concern and they would like to be able to reduce the Financial Stress in their lives so that they can be better parents, spouses, family members and employees.

Why it is Important for Case Managers

Clients all too often look to Case Managers as their de facto personal economic experts. Yet, we have found that the majority of Case Managers have had very little training in personal finance for their own lives or for their occupation. We also know that for Case Managers there is very little available in the way of tools for or training on how to navigate a client's financial or economic condition. And the few programs that are available offer very little insight into understanding difficult sociological and behavioral components of personal finances and economics, specifically as they relate to stress and well-being.
Due to lack of training and resources, we have heard from many Case Managers that they are uncomfortable trying to explain personal finances and economics to their clients. Frequently, when it comes to getting into the nuts and bolts of personal finances, Financial Stress and even financial trauma, whether for themselves or their clients, the Case Manager feels unprepared.
The Financial Health for Case Managers Training (FHCM) provides detailed information on the causes of Financial Stress and the subsequent physiological and behavioral responses to Financial Stress. The training looks at programmatic flaws that can inadvertently have a potentially negative impact on client performance. Finally, FHCM provides essential tools to help Case Managers better assist their clients as they navigate and potentially lessen Financial Stress in their journeys to improve their Financial Health.

How to Motivate Employees to Refer

Employee referral programs have become integral to the recruiting strategies of most organizations with some organizations using referrals from employees to successfully fill more than 50% of their job openings. But the success of employee referrals is not universal and getting employees to participate remains the biggest challenge for referral programs. Most organizations with mediocre referral programs witness participation from at the most 30% of employees with the vast majority of them choosing to stay away from participating due to lack of motivation.

Employees participate only when they are given a good enough reason to do so which is why organizations offer cash rewards to referring employees whose referrals are successfully hired. Since not all referrals get hired, cash rewards are not sufficient in themselves to motivate all employees to participate and refer. Getting employees to refer means getting them committed to a cause which they understand and empathize with and are keen to work towards achieving. I have captured below some possible ways to motivate employees to refer.


Market employee referrals through fun referral events


Market the cause of employee referrals in an employee friendly way through referral events and collaterals that spell out what the organization aims to achieve through the program and how employee participation is crucial to success. Get senior management to advocate the program if required so that the importance of the program is well communicated and employees understand that the program has top leadership support.


Be selective in opening positions for referrals.


Not every open position warrants a referral, ask employees for referrals only for positions which require specialized skills or expertise or which are not easily available in the market. This helps employees to focus on finding connections which add value both to them and to the organization rather than looking for all available skill sets



Make your reward scheme attractive and inclusive

Employees are not recruitment agencies who get rewarded only for results. The motivation to refer is likely to come only when the effort is also rewarded irrespective of the end result. Devise a rewards program that seeks to recognize employee contribution to the program through small rewards while keeping the bigger chunk of reward for the employee with the successful referral.


Provide them the tools required to succeed


Make it easy for employees to refer and you will see participation more than double. Invest in a referral tool that makes it easy for employees to share jobs with their connections through social platforms and likewise upload profiles directly from platforms like LinkedIn. Coaching employees on how they can harvest their connections to get the best candidates to apply also makes the job of referring that much easier which in itself is a big motivator for employees to participate.


Make the referral program responsive and transparent


Employees are motivated to participate only when they see their referral efforts leading to some concrete action on the part of the organization. Giving employees feedback on their referral and keeping them updated on their status through the recruitment process builds up trust in the process and motivates them to keep referring.


Getting the basics right is part of what motivates employees to participate, so ensure you have these employee referral program basics in place to get the desired level of participation from employees.

Best UK employers and companies to work for included in the list below:

What Does a HR Audit Process Include?

Thousands of companies conduct regular HR audit processes to ensure that they are meeting regulations and also providing their employees with the right training, salaries and recognition they deserve. It is also used when employing new members to join the current team.


The main reasons you should be conducting a HR audit process is to ensure that you are compliant in terms of employee regulations. It's an opportunity to examine your employee records to identify salary data and performance. Most companies follow this procedure when it's time for increases or when they want to do performance reviews and recognize employees for work well done.

This process is an opportunity to ensure your employees are qualified to match your business model. Ensure any new applicants have the necessary skills and qualifications to meet your specific requirements for the roles on offer.  It also ensures that you are hiring the best applicant that can fill the role seamlessly without too much disruption on other team members.

The HR audit process of one company will vary from the next. There are a number of reasons to carry out this process. Some companies follow this procedure monthly, while others may only do it when they're hiring new staff, when a position becomes available within the company, or when it's time for salary reviews.

It's an opportunity to ensure you are paying all federal and state employment legal fees and that you focus on equal opportunities within the work place. It's also important to follow this process to identify any discrimination claims, handle the problem and solve it as quickly as possible.

When it comes to recruitment of new team members, most HR audit processes follow a set structure and this starts with a meeting which is used to prepare for the audit. During this meeting, any issues are discussed, audit procedures are put in place, and a plan is developed.

From here a member of staff or management is responsible for going through all the potential personnel information. During this process they focus on appraisals, concerns and strengths. They collect data on the most qualified candidates before conducting interviews.

This process is also used when carrying out performance reviews. Staff records are carefully screened and interviews are conducted to collect basic daily information, which is then reported to higher management.

The HR audit process can help companies motivate their teams and improve their abilities, ensuring everyone is working towards the same goals and ensures the business achieves success. Through employment interviews and screening of personnel files, it can be determined which employees require further training to improve in their role. It also enables management to recognize good and bad behavior in the workplace and is a chance to review each department to see which areas require more work, better leaders, and more.

This process can also help the HR managers focus on problem areas and come up with ways to improve certain departments productivity and improve morale within the workplace.

As previously mentioned, each company follows a different process and each company uses a HR audit process for different reasons. Every company has the same objectives, to retain their current trained employees, to boost productivity in the workplace and achieve success.

Employees are the backbone of the business, this means keeping them motivated, recognizing them for a job well done and rewarding them. It also means ensuring that conflict is handled quickly and effectively and that teams work together to reach the success you are hoping to achieve.

UK vacant positions - where to look for them?


Nowadays looking for a job is not easy. You have to be patient and hard-working to search through many websites, job boards and job services which look almost the same and gather many vacancies but there are even too many of jobs that need to be reviewed. To help you choose amongst many ads and save your time, I have prepared a list that you may find useful if you are looking for a job in the UK:

środa, 1 kwietnia 2015

How Does Placement Agency Work?

Job is very important for everyone and in today's world with a booming job sector it is very difficult to find a desire job. Competition is there everywhere especially in jobs sector, so the best way to get a job is to approach a placement agency.These placement agencies sound like a fantastic idea for all job seekers and employers. Since last few years these hiring agencies have delivered major employment to many of the candidates and have placed them on their desired profile. Assisting in planning the career of the candidate is the prime objective of the Indian placement agencies.
Usually, placement agencies are hired by employers when they have a job opening. A fee is charged by these service provider to the employers, which vary with industry, the position filled and the type of job. In the Indian employment market, the various placement agencies also offer an excellent service that can match candidate's skills with the requirements of certain jobs on offer and then attempt to find them work at both middle and senior level.Placement agency also provides assistance to organizations across their key functions in the area of people, process & technology and making organizations more responsive to the changing dynamics of the modern industry.
Placement consultancy will try to get best result for candidate as well as employers. Most of them are providing free service and some are paid and they have different services like 'Resume Formation' and career path counseling. These consultancies are having experienced and market expert to guide students for the best path of his/her career. A fresher need such career counseling otherwise s/he gets confused and enrolled him/her self in a profession to survive, but this should not happen.These consulting organization delivering a complete range of high-end services to Companies viz. Organizational Transformational Interventions; Organization structure & Design, Compensation & Benefits Design and deployment, Talent Analysis & Management, Talent Acquisition and Performance Assessment & Development.
Recruitment consultants are good enough to guide us for better future and profession according to our qualification. These consultants use several different forms of advertising media such as newspaper, magazine etc; amongst which internet is the most common one. At some point placement agencies are the best to apply for a job as before going at company, these consultants aware you about the complete job responsibility, skills and many more before going for an interview. These recruitment agencies actually care about what is best for their candidate and do their utmost to ensure that they get a job as quickly as possible.

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